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Leon County Schools to shut down call center Tuesday evening

Posted at 4:54 PM, Aug 20, 2019
and last updated 2019-08-20 17:04:34-04

LEON COUNTY, Fla. (WTXL) — Leon County Schools says call centers that were originally opened to deal with the fallout over the district's failed bus route changes will cease operations at 6 p.m. on Tuesday.

In a statement sent to LCS schools around 4 p.m., officials are once again apologizing for bus route issues but say they believe things are "as close to normal as possible."

While there have been some transportation issues that have yet to be ironed out, the district says the transportation department is on it and say the issues will be "remedied very soon."

Both the call centers for general and ESE issues will cease operations at 6 p.m. on Tuesday. If you have any questions moving forward, you are asked to please contact the bus compound(s) directly using the following numbers:

  • For all bus routes that start with the number 1, call the Appleyard Compound at 488-7572.
  • For all bus routes that start with the number 2, call the Connor-Lakes Compound at 922-6701.
  • And for all bus routes that start with the number 3, call the Cox Compound at 922-6727.

"Again, thank you for your patience over the previous seven school days," district officials wrote in a statement. "Have a wonderful school year."

For ABC 27's coverage on the bus route changes, click on the stories below:

Leon County Schools reports mechanical, communication issues after bus route change
Leon County parents hopeful with bus route changes
Superintendent Hanna apologizes to bus drivers over failed routes
Find your route: Leon County Schools posts updated bus stops on website
Leon County Schools severs ties with Edulog bus routing services
New, improved call center aims to better answer Leon County parents' questions
Leon County Schools' bus route changes impact ESE students
Leon County parents still upset over bus route changes
'Fluff and mirrors': Parents of ESE students decry new Leon County bus routes
Parents say changes to school bus routes in Leon County is inconvenient