Wells Fargo says glitch emptying customer accounts fixed

Wells Fargo says glitch emptying customer accounts fixed
Posted at 8:43 AM, Jan 18, 2018
and last updated 2018-01-18 04:46:38-05

(RNN) - Wells Fargo said Thursday it has resolved a glitch that was double charging customers who used it automatic online bill payments.

Customers who signed up for the service realized a day before they were being shortchanged by hundreds of dollars.

A glitch in the bank’s online system caused payments to process twice, according to customers who took to social media in frustration. 

The bank tweeted Thursday morning it had corrected the error.

In 2016, Wells Fargo was at the forefront of a controversy involving the creation of millions of fraudulent savings and checking accounts on behalf of it's clients without their consent. 

This resulted in the resignation of bank CEO John Stumpf and a federal investigation into Wells Fargo.

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