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VIDEO: Police confront man, point guns; couple calls it overkill

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SAN MATEO, CA (KRON/CNN) - A couple said they were held at gunpoint by police over a brief spat with another driver.

That police incident was recorded on cellphone video, which has now been seen more than 17,000 times on Jennifer Thomas's Facebook page.  

The video shows her boyfriend, David Solano, being ordered to the ground by San Mateo police officers.  

When she yells that Solano isn't resisting arrest, you can see an officer point his gun at her.

Three days later, she is still thinking about what happened.

"It scared me, obviously, when I seen him point the gun at me, but also there was 15-20 cops behind me that you can't see with guns pointed so it was terrifying," Thomas said.

The couple said everything started when they were traveling to Safeway to get food for their children. 

Solano honked at the car in front of them. The man inside pulled out his phone and started taking pictures of their car.

Solano pulled up beside him. There was a brief argument, and the two drove off.  

It appears the man who was honked at called police saying that Solano had a gun and made a threat.  

A short time later, the two were pulled over, and officers ordered them out of the car.

"The first words were, 'Put your hands in the (bleep) air,' and at that point I was like, 'What the hell is going on?'" Solano said.

The couple said they don't own a gun, and while Solano cursed during the argument, he said he didn't make a threat.  

Officers later let them go, but they both believe Solano was lucky to not have been shot when he was ordered to the ground. They're both now fearful that what happened then could happen again with a much worse outcome.

"I was so scared that he was going to be shot," Thomas said.

"I feel like I'm a prisoner in my house because I can't go out and go buy my son milk or diapers or either of my kids. I can't go out with my family out of fear of being shot by a cop, not being harassed. I feel like we could be shot by a cop," Solano said.

San Mateo police say they will issue a response to what happened later Tuesday.

Copyright 2017 KRON via CNN. All rights reserved.