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NAACP warns black travelers about American Airlines' possible bias

NAACP warns black travelers about American Airlines' possible bias
Posted at 6:49 AM, Oct 25, 2017
and last updated 2017-10-25 03:30:33-04

BALTIMORE, MD (CNN) - The NAACP says black people may want to avoid American Airlines.

According to an advisory issued Tuesday night, the organization has seen "a pattern of disturbing incidents reported by African-American passengers specific to American Airlines."

The NAACP says it appears the carrier may have a "corporate culture of racial insensitivity and possible racial bias."

“All travelers must be guaranteed the right to travel without fear of threat, violence or harm,” stated Derrick Johnson, president and CEO of the NAACP. “The growing list of incidents suggesting racial bias reflects an unacceptable corporate culture and involves behavior that cannot be dismissed as normal or random.”

Among the recent incidents the NAACP cited were instances when black passengers were removed from flights or forced to give up their seats. For example, one passenger was booted because he responded to discriminatory comments directed toward him by white passengers.

Another passenger's seating assignment was switched to coach despite having booked two first-class seats for her and her white companion. Her white companion was allowed to remain in first-class.

American Airlines spokeswoman Shannon Gilson says the company is "committed to providing a positive, safe travel experience for everyone."

Gilson also said members of the NAACP will be invited to discuss the matter at the carrier's headquarters in Fort Worth, TX.

Copyright 2017 CNN. All rights reserved. Raycom News Network contributed to this report.