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We're Open, Tallahassee: Tallahassee Ford's mobile unit makes repairs while keeping you safe

Posted at 6:32 PM, Apr 17, 2020
and last updated 2020-04-17 18:32:07-04

TALLAHASSEE, Fla. (WTXL) — With the economic uncertainties from the coronavirus, we here at ABC 27 are shining a light on businesses that are doing their part to help out the community while keeping their business open.

With everyone being encouraged to stay home, how do you get your car fixed if there's a problem?

Tallahassee Ford's mobile service unit started back in March, with Connor Horn leading the way.

"I just wanted to fulfill my purpose that I was hired for," said Connor Horn, a mobile service technician with Tallahassee Ford.

Tallahassee Ford's mobile service unit averages three customers a day and offers several services.

"I think on my first day I had three appointments," Horn said. "I did a diesel oil change, tire rotation, and three recalls on that gentlemen's vehicle. And, then I had two module-reprogrammings after that."

"Routine maintenance like oil changes, tire rotations, that sort of thing, we do most recalls, and minor repairs," said Greg Whitworth, the service manager at Tallahassee Ford.

It's not only about the services they offer, but how they offer them.

"They don't want to leave their house, or they have weakened immune systems," Horn said. "I even serviced a pregnant lady's car, and they have compromised immune systems. I'm really thankful that people trust me enough to come to their house and be clean with my work and perform a service for them."

Whitworth says older and immunocompromised customers make up at least 75 percent of their workload.

Chuck Adcock is one of Tallahassee Ford's customers who is utilizing the mobile service unit.

"I wouldn't have gone out in it, I don't think. So, yeah, it's important that they can do it here. Maybe they can save a life or two."

The mobile unit can only help with Ford recalls. However, with the other services, anyone can call.

"We're doing regular maintenance and repairs, we can do that on any vehicle," Horn said. "As long as we have a heads up, so we can get the right parts and things like that."

Tallahasee Ford's mobile unit can reached at 850-877-4159.

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