Uber concealed data hack from 2016; 57 million customers affected

Posted at 6:17 PM, Nov 21, 2017
and last updated 2017-11-21 18:17:00-05

(RNN) – Hackers stole data from drivers and 57 million customers from Uber in 2016, Uber’s CEO announced Tuesday.

The third-party cloud service containing user data was breached, but the company thinks that information pertaining to credit card numbers, bank accounts, Social Security numbers nor trip history were not breached.

However, some personal information of 57 million users around the globe, such as email address and mobile phone numbers were compromised. This includes names and driver’s license numbers of about 600,000 drivers in the U.S.

Khosrowshahi said the company is notifying the drivers who were compromised and offering them fraud protection.

The company states that passengers do not need to take any action, but encourage everyone to monitor their accounts and credit report.

CEO Dara Khosrowshahi said in a statement that he has asked for an investigation into why the company waited a year to notify people who were affected or regulators.

“None of this should have happened, and I will not make excuses for it. While I can’t erase the past, I can commit on behalf of every Uber employee that we will learn from our mistakes,” he said in a statement.

According to Bloomberg,the former CEO, Travis Kalanick knew about the breach a month after it happened in 2016.

The ride-sharing company was negotiating with the Federal Trade Commission on how it handled consumer data and settled a lawsuit with the New York attorney general over data security disclosures.

If you see anything unusual with your account, go to your app, tap “help,” then go to “account and payment options,” tap “I have an unknown charge,” then tap “I think my account has been hacked.”

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