TPD warns of callers posing as City of Tallahassee Utilities representatives

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Posted at 2:49 PM, Aug 29, 2018
and last updated 2018-08-29 11:14:15-04

TALLAHASSEE, Fla. (WTXL) - The Tallahassee Police Department is warning residents about a recent scam where callers are identifying themselves as City of Tallahassee Utilities representatives. 

TPD says several City Utility customers have reported receiving phone calls from suspects identifying themselves as City of Tallahassee Utilities representatives.  

TPD states the caller indicates the account is past due or a fee is due for a meter replacement. 

According to TPD, the caller threatens to disconnect utility service, usually within an hour, if immediate payment is not made.  

TPD says the City of Tallahassee will not request its customers to provide payment in the form of green dot, account now, vanilla cards, or any other type of prepaid card. 

Customers can make payments online, by phone, mail or automatic bank draft, as well as in person at the Frenchtown Renaissance Center on N. Macomb St., or at one of many remote payment locations throughout Tallahassee. 

TPD says if you receive a suspicious call that you believe may be a scam, contact Your Own Utilities at 891.4YOU (4968) to confirm the call. 

This will allow the city to document the activity and continue to work with TPD to prevent fraud.