TALLAHASSEE, Fla. (WTXL) - Police say a phone scam targeting City of Tallahassee utilities' customers is resurfacing.
The Tallahassee Police Department says scammers have "spoofed" the COT Utilities phone number so it could show up on your caller ID when they call.
They say several city utility customers have reported receiving phone calls from individuals identifying themselves as City of Tallahassee Utilities representatives.
The caller tells them that the account is past due and threatens utility service disconnection - usually within an hour - if immediate payment is not made.
TPD says that these calls are NOT authorized or affiliated with city utilities and that the city does not ever make calls of this nature.
The city will not request its customers to provide payment in the form of Green Dot, Account Now, Vanilla cards or any other type of prepaid card.
Customers can make payments online, by phone, mail or automatic bank draft, as well as in person at the Frenchtown Renaissance Center, 435 N. Macomb St., or at one of many remote payment locations throughout Tallahassee.
If you receive a suspicious call that you believe may be a scam, contact Your Own Utilities at 891.4YOU (4968) to confirm the call.
This will allow the City to document the activity and continue to work with the Tallahassee Police Department to prevent fraud.
