One of the officers who was recorded physically removing a passengers from a United Airlines flight is now on leave pending an investigation, Reuters news agency reported on Monday.
In the video you can see the man being pulled down the aisle on his back, pulled by his hands, as his shirt was pulled halfway up his torso.
A letter given to employees of the airline by the CEO, Oscar Munoz, did not offer and kind of apology, but rather defended the situation and said the passenger "defied" security officers who ordered him off an overbooked flight.
The CEO wrote, "We sought volunteers and then followed our involuntary denial of boarding process (including offering up to $1,000 in compensation). When we approached one of these passengers to explain apologetically that he was being denied boarding, he raised his voice and refused to comply with crew member instructions."
The Department of Transportation announced it was reviewing if United violated any guidelines set in place regarding how passengers are treated if they do not volunteer to give up their seats.