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Neighbors Ask City to Address Water Problems on Pullen Road

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TALLAHASSEE, Fla. (WTXL)--Some Tallahassee neighbors say they’ve been having to deal with dirty, smelly water for months at their homes on Pullen Road.

They told us their concerns, and we set out to get answers.

“When you’re taking a shower, it literally smells like sewer water,” said homeowner Dawn Ganey.

In the town home community at 1520 Pullen Road, some residents say their water is often discolored with floating particles and unpleasant smells.

"I've been having brown water issues off and on and I've been sending surveys to the city of Tallahassee,” said Ganey.

The city, which first reported knowing about the issue in May, says the water is safe, but a new water line is in the works. There’s just one problem.

"In order to do construction on private property the city has to obtain consent from all of the affected property owners," said Jennifer Porter, the underground utilities program director for the City of Tallahassee. "Our real estate division has been in contact with all of the property owners in order to obtain this consent and while we have received the majority of the easements there are several that have not been granted."

"The rest of us have signed so that's 13 of us that want a new water line,” said Ganey.

For another homeowner who wishes to remain anonymous, he says the city just isn’t moving fast enough.

"If I don't clean it every three days that's what it looks like,” said the homeowner. "I had quit drinking this water about a year ago because I was afraid of it."

"All of our monitoring results have indicated that we are within the standards and that it is not a health problem,” said Porter.

Until the last signature is received, the city cannot begin construction on the proposed $35,000 project and the issues will continue.