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Walmart reserves daily pickup hour for those 'most at-risk' for COVID-19

Posted at 10:38 AM, Apr 14, 2020
and last updated 2020-04-14 11:20:08-04

Walmart is helping those most at-risk for COVID-19 by launching a special pickup hour.

The company says each day the hour from 7 to 8 a.m. at select pickup store locations will be reserved for customers over the age of 60, as well as first responders, customers with disabilities and anyone designated high-risk by the CDC .

This is the latest step Walmart has taken in its COVID-19 response efforts to better support customers who are more vulnerable to the virus.

Walmart says pickup associates are also following distancing and sanitation procedures to prevent the spread of the coronavirus.

The point of pickup is also contact-free. Customers simply open their trunk, and associates load their groceries in.

“Now more than ever, families are relying on our pickup service to help get quality, fresh groceries to their homes as safely as possible,” said Tom Ward, senior vice president, Customer Product. “These are extraordinary times, and we are constantly looking for ways we can help deliver that same peace of mind to all our customers, particularly those who are most at-risk.”

Customers can find a new prompt on Walmart.comthat displays the qualifications for selecting the slot listed as ‘At Risk Only’ and allows those who are eligible to opt in.

While this time has been reserved for these groups, all other pickup times are open for their use as well.

To determine if Grocery Pickup is available in your area, click here.A detailed guide to how to place an order for curbside pickup can be found here.

Walmart says associates are working as quickly as possible to restock high-demand products like paper goods, milk and cleaning supplies.

At this time, the company has set purchase limits on certain items available through Grocery Pickup. For more information on the steps Walmart is taking to help protect its customers and associates, click here.