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Starbucks moves 'to-go' model in all U.S. stores for two weeks

Model encourages social distancing
Posted at 7:03 PM, Mar 15, 2020
and last updated 2020-03-15 19:21:19-04

(WTXL) — Starting Sunday, Starbucks will only take "to-go" orders at its restaurants and will close all the cafe seatings at the locations.

In a letter sent Sunday, Starbucks shared changes the company is implementing to encourage social distancing, in an effort to help contain the COVID-19 virus.

“As we all know, the situation with COVID-19 is extremely dynamic and we will continue to review the facts and science and make the proactive decisions necessary to protect our partners, customers and communities,” wrote Rossann Williams, executive vice president and president, U.S. company-operated business and Canada.

Here’s what Starbuck says you can expect:

  • They are pausing the use of all seating, including both the café and patio areas
  • Customers can still walk up and order at the counter, through the “order ahead” feature in the Starbucks app, via the drive thru and use delivery
  • They will have a modified condiment bar in all stores
  • You may see modified “order ahead” handoff areas on a store-by-store basis
  • Temporary closures for company-owned stores in high-social gathering locations, such as malls and university campuses
  • Temporary store closures or reduced operating hours in communities with high clusters of COVID – 19 cases