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TPD warns public of recent utility scam targeting City of Tallahassee customers

Scam alert generic
Posted at 8:59 AM, Nov 20, 2019
and last updated 2019-11-20 17:13:09-05

TALLAHASSEE, Fla. (WTXL) — The Tallahassee Police Department is warning residents about a recent utility scam that is targeting City of Tallahassee customers.

Police say they received reports of a representative calling customers and demanding immediate payment or threatening to disconnect utility service if the payment is not received within the hour.

These calls are not authorized or affiliated with the City of Tallahassee.

TPD says the City will never ask customers to provide payment in the form of Green Dot, Account Now, Vanilla Cards or any other type of prepaid card.

Customers can make utility payments online, by phone, mail or automatic bank draft, as well as in person at the Frenchtown Renaissance Center, 435 North Macomb Street, or at one of many remote payment locations throughout Tallahassee.

If you receive a suspicious call that you believe may be a scam, you can contact Utilities at 850-891-4968 to confirm the call.

This will allow the City of Tallahassee to document the activity and continue to work with the Tallahassee Police Department to prevent fraud.

TPD says the calls are reportedly coming from this number: 866-293-0674