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LCS opens call center to answer questions about bus changes

Posted at 4:19 AM, Aug 12, 2019
and last updated 2019-08-12 04:19:01-04

LEON COUNTY, Fla. (WTXL) — Leon County School leaders are jumping into action to help out parents after sudden bus route changes were made.

Some say they're now worried about how their kid is going to school on Monday.

The Leon County School district opened up a call center to help answer questions about bus stops and route changes that are taking place on Monday.

Staff at the call center were pretty busy, as quite a few parents were calling in to find answers.

Parents throughout the area have expressed concerns about safety as some children have to walk further to catch the bus to school.

Many of the bus routes weren't announced until this week.

LCS modified the bus routes in an effort to be more efficient.

The county's superintendent wants to assure parents that they are doing everything they can to make sure their children get to school safely.

"Everybody relax take a deep breath we are going to be okay we are going to get the job done and make sure kids get to school safe on Monday," said Superintendent, Rocky Hanna.

The administration says the changes only impact about 1,300 children out of the 34,000 students in the school system.

The call center is open Sunday from 6 a.m. to 6 p.m. and Monday through Friday at those times as well. To reach them you can call 850-488-2636.