TALLAHASSEE, Fla. (WTXL) -- The Consolidated Dispatch Agency has released its internal audit concerning the Dan Markel 911 call, finding three errors.
Those errors were human, technical and an issue with Motorola programming.
The agency says it has since put in place 12 corrective actions to prevent something like this from happening again.
Two of those measures included suspending the dispatcher who handled the call until more training was conducted and correcting changes to the GIS mapping system. The system apparently allowed the dispatcher to enter the wrong address.
Markel, an FSU law professor, was found shot in the head at his home back in July.
Police still have not found a suspect in the case but are handling it as a homicide. A motive has also not been found.
A reward for information that leads to an arrest was increased a few weeks ago to $25,000.
If you have any information in this case, call the Big Bend Crime Stoppers at (850) 574-TIPS (8477).