Floridians' top 10 consumer complaints in 2017 revealed

Floridians' top 10 consumer complaints in 2017 revealed
Posted at 5:51 AM, Jan 01, 2018
and last updated 2018-01-01 03:43:37-05

TALLAHASSEE, Fla. (WTXL) - Violations of the "Do Not Call" list topped Floridians complaints to the Florida Department of Agriculture and Consumer Services in 2017.

In 2017, the department received 40,855 complaints and responded to 215,870 calls, 16,247 emails and 11,464 online chats from consumers, according to a news release.

The number two complaint concerned landlord/tenant isues and the number three concerned fuel and gasoline.

The department recovered $2,659,000 for Florida consumers in 2017.

Commissioner Adam H. Putnams says that anyone can call the department's 1-800-HELP-FLA consumer hotline or visit to file a complaint, find information about businesses and professionals and learn how to protect themselves from fraud and scamms.

The top 10 complaints in 2017:

  1. Do Not Call –19,112
  2. Landlord/Tenant – 2,164
  3. Fuel/Petroleum – 1,555
  4. Motor Vehicle Repair – 1,386
  5. Medical Billing – 1,253
  6. Communications – 1,160
  7. Other/Miscellaneous – 1,105
  8. Travel/Vacation Plans – 1,028
  9. Motor Vehicle/Sales Accessories – 1,021
  10. Construction – 973

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