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DigiTally Downloads Double in 2015

Smartphone app
Posted at 5:35 PM, Apr 19, 2016
and last updated 2017-05-30 09:11:09-04

TALLAHASSEE, Fla. (WTXL) -- It's been three years since the City of Tallahassee launched its own mobile app.

In that time, DigiTally has been download by thousands of residents.

If you've got a question about something going on in Tallahassee, DigiTally has the answer.

The app has a little bit of everything - from information about parks and services to reporting a broken street light or pothole.

"You can report issues directly to city staff for resolution. You can report the power outage directly to city staff, which just allows a more efficient line of communication between the city and its citizens," said Public Information Specialist Carrie Poole.

And more and more residents are taking advantage of this on-the-go offering.

DigiTally downloads have doubled over the last year, and city workers have responded to more than 40,000 requests.

One of the new features is the bus tracker. It gives you minute by minute updates on where your bus is, so you never miss your ride.

There's also realtime traffic data to help keep you moving when you're behind the wheel.

"It tells you where road closures might be occurring or where there might be traffic accident clogging up traffic," said Poole. "That way you can better navigate your way around town."

And with this app, there's no slowing down.

City leaders are constantly working to add new features and options, giving you the easiest answers and updates.

"It's a quick, easy and convenient access to a number of city services, and we continue to grow those resources that are available through the app," said Poole.

And one of it's most used features? Paying your utility bill right from the app.

To download the DigiTally app, click here.